Conclusion to Rooms Division

A lot has been talked about on this blog about the departments and the importance of the rooms division within a hotel. They are the group that makes the majority and in some cases all of the revenue for the property. The Rooms Division is a team, and like any team in sports, business, or school all individuals must perform their job to ensure that the rest of the team can effectively do their job. While some people may think some aspects of the rooms division are more important than others, that is simply not the case. Without the Reservations department no one would stay and book rooms at the hotel. If housekeeping does a poor job cleaning the room, then the guest could be in a bad mood which will certainly affect their overall perception of the hotel. For a hotel to be successful all departments must be on the same page and must all treat their jobs with the seriousness and attention they deserve. We also talked about how social media is changing the way certain aspects of the rooms division thinks and operates. This is something that is not a blip and will simply go away, social media and its impact on all businesses, is a trend that all hotels and all rooms division must keep their eye on. One thing is for sure the rooms division is the biggest and most profitability aspect of the hotel and it's something that everyone should know and be aware of.